Privacy Policy

The Event Department LA (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or interact with us online or offline. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, mailing address

  • Event details (date, location, package selection)

  • Payment information (processed securely via third-party payment processors)

1.2 Non-Personal Information

  • Browser type, IP address, operating system, device information

1.3 Media Collected at Events

  • Photographs, videos, and other content captured in the course of providing our photobooth services

  • Any information provided voluntarily for marketing, testimonials, or social media

2. How We Use Your Information

We may use your information to:

  • Provide, manage, and improve our services

  • Communicate with you regarding bookings, confirmations, and promotions

  • Process payments and manage invoices

  • Personalize your experience and provide relevant offers

  • Analyze website usage to improve functionality

  • Comply with legal obligations or protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share data in the following circumstances:

  • Service Providers – Trusted vendors and contractors who help provide our services (e.g., payment processors, IT support)

  • Legal Requirements – To comply with applicable laws, regulations, or legal processes

  • Business Transfers – In the event of a merger, acquisition, or sale of assets

  • Marketing & Media – With your explicit consent, for promotional purposes (e.g., event photos for our portfolio or social media)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience, track usage, and understand visitor preferences. You can manage or disable cookies through your browser settings; however, some features of the site may not function properly without cookies.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

  • Personal and event-related information is retained as long as necessary to provide services, comply with legal obligations, and resolve disputes.

  • Media captured at events may be retained for promotional use unless otherwise requested in writing.

7. Your Privacy Rights

Depending on your location, you may have rights including:

  • Accessing or requesting copies of your personal data

  • Correcting inaccurate or incomplete data

  • Requesting deletion of personal data

  • Opting out of marketing communications

To exercise any of these rights, contact us at hello@eventdepartmentla.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.

10. International Users

If you access our Services from outside the United States, please note that your data may be processed in the United States, where data protection laws may differ from those in your country.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Effective Date.” Continued use of our Services after updates constitutes acceptance of the revised policy.

12. Contact Information

The Event Department LA
✉️ Email: Ben@eventdepartmentla.com
🌐 Website: eventdepartmentla.com